Policy

Radiant Beauty Elite Client Policy

At Radiant Beauty Elite, I value my clients and strive to provide exceptional service. To ensure the smooth operation of my business and accommodate all my clients' needs, I have implemented the following policies:

1. Deposits:
- A non-refundable deposit of 30% of the total service cost is required at the time you book your appointment.
- Additionally, a card will need to be on file to prevent the possibility of clients walking out without payment. This measure is for the security of my business.
- If you wish to change your payment method at the time of your service, I can absolutely accommodate.

2. Cancellations:
- If you need to cancel your appointment, I kindly request that you notify me at least 48 hours in advance.
- Failure to cancel within this timely fashion will result in a charge of 25% of the total cost of your service.
- If you have more than three consecutive cancellations, you will no longer be allowed to book future appointments.

3. Rescheduling:
- If you need to reschedule your appointment, I kindly request that you notify me at least 48 hours in advance.
- Life happens, and I understand that unpredictable situations may arise.
- However, failure to notify me in a timely fashion after two consecutive rescheduled appointments will result in a 25% additional charge to your next service.

4. No-Shows:
- If you fail to show up for your appointment without prior notice, you will be charged 50% of the total cost of your service.
- After one no-show, you will no longer be able to book future appointments.

I understand that unforeseen circumstances may arise, and I will do my best to accommodate any necessary changes. However, please understand that these policies are in place to protect my business and ensure that I can continue to provide quality services to all my clients.

Thank you for your understanding and cooperation. I look forward to serving you at Radiant Beauty Elite.

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